Purpose and categories of data
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Legal Basis
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Citation
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Responding to Requests or Inquiries.
We may use the information that you provide to us to take the steps necessary to respond
to your request, for example, you may submit a medical information request, inquire
about a product, create an account or register in our platforms or subscribe to one of our mailing lists. Depending on your request, we
may collect your contact information (such as your name, mailing address, telephone
number, job title), your interests and preferences (such as products or areas of
interest), and any other information you provide to us. For more information about how
collect Personal Data for Medical Information Requests, please refer to our Privacy Notice for
Pharmacovigilance, Medical Information, and Product Complaints.
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We collect and process your Personal Data for these purposes based on our legitimate
interest to respond to your request. If you submitted sensitive Personal Data as part of
your inquiry, we will also base such processing on your explicit consent. If reporting is
required, we may process your data to comply with our legal obligations. |
Article 6(1)(f) GDPR
Articles 6(1)(a) and 9(2)(a) of the GDPR
Article 6(1)(c) and Article 9(2)(i) GDPR |
Completing Transactions.
Some parts of our website may collect your Personal Data to fulfill services that you have
requested and to understand your interests and preferences. In these instances, we may
collect your contact information as well as a history of your previous transactions with us
(such as order history, customer account information). |
We use this information to perform our agreement with you. |
Article 6(1)(b) |
Personalizing Your Experience.
We may collect certain information about you, your preferences, and how you have interacted
with us in the past in order to understand your interest in our products and services so
that we can best serve you. This may include information about your contact and product
preferences, languages, marketing preferences, and demographic data. |
In cases where we collect this information automatically, we collect and process this
information for our legitimate business interests. In other cases, we will collect and
process this information pursuant to your consent. |
Article 6(1)(f) GDPR
Article 6(1)(a) of the GDPR |
Website Analytics and Tracking.
Where permitted by law, we may combine Personal Data you provide with other information
you’ve provided to Roche through our websites. Where permitted by law, we may also
combine Personal Data collected through our websites and online resources with Roche’s
offline records and information provided to us by third parties. More information about this
can be found in the section below and in our Cookie Notice. |
In cases where we collect this information automatically, we collect and process this
information for our legitimate business interests. In other cases, we will collect and
process this information pursuant to your consent. |
Article 6(1)(f) GDPR
Article 6(1)(a) of the GDPR |
Tracking and Monitoring Adverse Events and Pharmacovigilance.
Some specified parts of our websites may collect Personal Data related to adverse events or
other activities related to pharmacovigilance. This information is very important for public
health and will be used for the detection, assessment, understanding, and prevention of
adverse events or other medicine-related problems. For more information about how we use and
disclose Personal Data for these purposes, please see our Privacy Notice for Pharmacovigilance, Medical
Information, and Product Complaints. |
We collect and process your information for these purposes to comply with our legal
obligations and may be required to report the data to regulatory authorities. |
Article 6(1)(c) and Article 9(2)(i) GDPR |
To Run and Maintain our Website.
We use this information to secure our websites, network systems, and other assets. This may
include information concerning your IP Address, geographic location, resources you have
accessed, and similar information. |
We collect this information automatically, for our legitimate business interests to run,
maintain, and secure our websites. |
Article 6(1)(f) |